FAQs:

  • (TUTOR) What do I do if I can't see my enrolled courses?

    Refresh the site and go to ALL COURSES located at the header and the footer. If this doesn't work, return to PIVOT and use the link on the Home Page called "My Thinkific Dashboard" which will take you to your Student Dashboard.

  • (TUTOR) What do I do if I can't see the course that I want?

    Check with your Success Manager to confirm that you are enrolled in the course. You will only be able to see courses you have been enrolled in. When you are enrolled in a course you will be sent a welcome email, therefore it might be useful to check your spam if you have not received confirmation.

  • (STUDENT) I can’t log into my Thinkific site

    1. Confirm your email address is correct and matches the email address you were originally set up with by A Team Tuition. 2. If you have forgotten your password follow these steps: - Reset your password by going to the student login on the A Team Tuition website, and then selecting Forgot my password. - After inputting your email address and selecting Forgot my password, you will receive an email with a link to reset your password. This email can take up to 5-10 minutes to be received. Note that if you click Forgot my password many times, multiple emails will be sent and only the reset link in the most recent email will work. - If you get an error when you click the reset link that says Error: reset token failed, this is usually because you have clicked Forgot my password many times and are attempting to use an old link. It can also happen if you click on a link that is over 6 hours old.